Shipping and Returns

Shipping Policy

We ship orders received Monday through Thursday within two business days. Orders received on weekend days (Friday, Saturday and Sunday) will be shipped the following business day (Monday), excluding major holidays. We do not ship on Fridays to prevent orders from sitting in hot postal warehouses over the weekend. Orders placed on a federal holiday will be shipped the following business day.
We ship via United States Postal Service (USPS) First Class mail.
Shipping on all orders is free at this time, subject to change.
 

Refund policy

If you are not satisfied with your purchase, you may request a refund of the purchase price within 15 days of purchase. You may be required to return the product and must pay for return shipping. If you have any questions, please contact us at info@tetralabs.com.